30-Day Money Back Guarantee

We value our customers and strive to make every shopping experience at Channel Jewelry a pleasant one. If for any reason you are not satisfied with your purchase, we will happily provide you a full refund or exchange within the first 30 days of the purchase (items must be in original condition). If you have any further questions or inquiries, please call us at 800-6789-CMD. 

To return an item, follow our simple 3-step process:

    • Call us at 800-6789-CMD and advise us that you wish you to return an order. We will then issue a return number.
    • Within three business days, we will mail (or email) you a pre-paid, fully insured mailing labels, and instructions on how to safely and securely package your item.
    • Mail the package. All refunds will be processed within two weeks of receiving the item and all payments will be reimbursed in the form of the original purchase method.